实用酒店英语(山东联盟) 2024智慧树满分答案

面才按镀焙详搏常夯呛宋丛法


实用酒店英语(山东联盟) 2024智慧树满分答案

第一章 单元测试

1、单选题:
Here is the key(  )Room 908 and your room cards. Please take care of them. 

A:for 
B:of 
C:in 
D:to
答案: to

2、单选题:
A British suite(  )May 26th to May 29th.Am I correct, Mr. Bellow? 

A:to 
B:on
C:from 
D:with
答案: from 

3、单选题:
The(  )room is a room with one large bed for two persons.

A:double 
B:twin
C:suite 
D:single 
答案: double 

4、单选题:
Would you please replace the departure date(  )the 28th, sir?

A:of
B:for
C:with
D:to
答案: with

5、单选题:
Mr. Bellow, I am the bellman. Let me(  )the baggage for you. 

A:carry 
B:take 
C:bring
D:take away
答案: carry 

6、单选题:
Please take this elevator to the ninth floor. The(  )will meet you there.

A:chamber maid
B:waiter 
C:houseman
D:floor attendant 
答案: floor attendant 

7、单选题:
May I(  )your name, sir?

A:have
B:take
C:had
D:get
答案: have

8、单选题:
(  )the second turning on the left and then ask again.

A:Step
B:Take 
C:Leave
D:Walk
答案: Take 

9、单选题:
Please hold(  )and I’ll have a check.

A:in
B:on 
C:with
D:up
答案: on 

10、单选题:
 Sorry to have kept you(  ), but Mr. Drake is not in right now.

A:waiting
B:to wait 
C:waited
D:wait 
答案: waiting

11、判断题:
We need not to reserve a room in advance when we have a trip in the busy seasons.

A:对
B:错
答案:

12、判断题:
The Front Office staff should have a neat and smart appearance.

A:错
B:对
答案:

13、判断题:
A no-show guest is a guest who made a reservation but didn′t come to our hotel.

A:对
B:错
答案:

14、判断题:
We usually greet the guests before doing service for them.

A:错
B:对
答案:

15、判断题:
A knowledge of languages is not necessary to the Front Office staff.  

A:对
B:错
答案:

16、判断题:
A collect call should be paid by one who makes the call.

A:错
B:对
答案:

17、判断题:
The guest’s extension number is confidential in hotel.

A:对
B:错
答案:

18、判断题:
It will not leave a good impression if the operator is not well trained and polite.

A:错
B:对
答案:

19、判断题:
The Front Office is not only the hotel’s shop window, but also its nerve center.

A:错
B:对
答案:

20、判断题:
The guests can not use the American Express Card in China’s hotels.

A:对
B:错
答案:

第二章 单元测试

1、单选题:
The floor attendant steps forward(  )the guests.

A:welcoming
B:to welcoming
C:welcome 
D:to welcome  
答案: to welcome  

2、单选题:
Mr. Bellow, how do you(  )this room? 

A:like of
B:like 
C:think 
D:think of 
答案: like 

3、单选题:
We would like to(  )a nap after lunch.

A:take 
B:have 
C:make
D:wake
答案: take 

4、单选题:
We always try to have rooms made up early(  )request.

A:in
B:with
C:on
D:about
答案: on

5、单选题:
Pardon, madam. I’m afraid I didn’t(  )you.

A:listen 
B:follow
C:catch 
D:know
答案: follow

6、单选题:
(  )such a case, the hotel should certainly pay for it. 

A:On 
B:About
C:In 
D:At 
答案: In 

7、单选题:
We(  )50% more for express service, but it only takes 3 hours. 

A:pay 
B:charge 
C:have
D:cost 
答案: charge 

8、单选题:
It is very(  )of you to wake me up on time.

A:consider
B:considerable
C:considerate
D:considerating 
答案: considerate

9、单选题:
The room(  )is the same as that of Room 908.

A:ratio
B:charge
C:price 
D:rate
答案: rate

10、单选题:
This room is very quiet. I hope I will have a(  )sleep this evening. 

A:noise 
B:voice 
C:sound
D:noisy
答案: sound

11、判断题:
Hotel guests can keep his visitors overnight if there is a vacant bed in his room.

A:对
B:错
答案:

12、判断题:
The normal voltage in China is 220V. 

A:对
B:错
答案:

13、判断题:
The room attendant should change linens when making up the room for the guests.

A:错
B:对
答案:

14、判断题:
The room attendant should replace the toilet needs when cleaning the guest room.

A:错
B:对
答案:

15、判断题:
A check-out room is where the guests are checked.

A:对
B:错
答案:

16、判断题:
Express laundry service charges more.

A:错
B:对
答案:

17、判断题:
The hotel is not responsible for any damage in laundry.

A:对
B:错
答案:

18、判断题:
Looking after the baby for the guest is part of housekeeping work.

A:对
B:错
答案:

19、判断题:
It is important that complaints should be followed up.

A:错
B:对
答案:

20、判断题:
The room attendant of the hotel should know how to vacuum the carpet.

A:对
B:错
答案:


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