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跨文化商务沟通 2024智慧树满分答案
第一章 单元测试
1、单选题:
The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.
A:communication
B:sender
C:culture
D:ethnocentrism
答案: ethnocentrism
2、单选题:
The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.
A:business communication
B:feedback
C:intercultural communication
D:culture
答案: culture
3、单选题:
A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.
A:noise
B:horizontal communication
C:communication
D:ethnocentrism
答案: noise
4、单选题:
The communication is within business and administration, aiming at a common objective and profits for both the individuals and organizations.
A:business communication
B:ethnocentrism
C:intercultural communication
D:lateral communication
答案: business communication
5、单选题:
The communication at the same level in an organization.
A:lateral communication
B:business communication
C:horizontal communication
D:ethnocentrism
答案: horizontal communication
6、判断题:
When culture is contrasted with nature, it can be defined as “ life way of a population” in its broad sense, meaning what characterizes the particular way of life of a population.
A:对
B:错
答案: 错
7、判断题:
Culture is all men’s medium; there is no aspect of human life that is not touched and altered by culture.
A:对
B:错
答案: 对
8、判断题:
The culture shown in an onion consists of two levels; a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.
A:错
B:对
答案: 错
9、判断题:
Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.
A:错
B:对
答案: 对
10、判断题:
In the global village, neighbors communicate free of troubles and difficulties.
A:错
B:对
答案: 错
11、判断题:
With the integration of language into the fabric of culture, confusion and dysfunction would reign and the culture would fail.
A:错
B:对
答案: 错
第二章 单元测试
1、判断题:
A good mastery of grammar of one language can guarantee a successful communication.
A:对
B:错
答案: 错
2、判断题:
Long before writing was developed, we learned to speak first.
A:对
B:错
答案: 对
3、判断题:
There should always be an attachment at the end of a business memo.
A:对
B:错
答案: 错
4、判断题:
A recommendation report is to recommend something to others.
A:对
B:错
答案: 错
5、单选题:
Which is not verbal communication?
A:Discuss an issue in a group
B:Chat with your leaders and colleagues
C:Greeting with a smile
D:Leave a message
答案: Greeting with a smile
6、单选题:
________ refers to anything that distorts the message the source encodes.
A:Context
B:Message
C:Noise
D:Source
答案: Noise
7、单选题:
It is a universal truth that language is ____ by culture and in turn it ______ culture.
A:determined, reflects
B:influenced, reflects
C:displayed, influences
D:shaped, influences
答案: influenced, reflects
8、多选题:
Why should we take notes during a business call?
A:Listen attentively
B:Serves as a record to take follow-up action
C:Reflect on the call
D:Report on the call to someone else
答案: Listen attentively;Serves as a record to take follow-up action;Report on the call to someone else
9、多选题:
How can you identify your audience in preparing a business presentation?
A:Appearance
B:Occupation
C:Age
D:Interest
答案: Occupation;Age;Interest
10、多选题:
Before making a business call, what kind of questions can you reflect?
A
o you need to get information?
B
C
D
答案: Do you need to get information?;Do you want to sell something, or convince the person of an idea?;Do you need to ask for the person’s help or support?
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