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跨文化商务沟通 2024智慧树满分答案
第一章 单元测试
1、单选题：
The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.
A:communication
B:sender
C:culture
D:ethnocentrism
答案: ethnocentrism
2、单选题：
The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.
A:business communication
B:feedback
C:intercultural communication
D:culture
答案: culture
3、单选题：
A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.
A:noise
B:horizontal communication
C:communication
D:ethnocentrism
答案: noise
4、单选题：
The communication is within business and administration, aiming at a common objective and profits for both the individuals and organizations.
A:business communication
B:ethnocentrism
C:intercultural communication
D:lateral communication
答案: business communication
5、单选题：
The communication at the same level in an organization.
A:lateral communication
B:business communication
C:horizontal communication
D:ethnocentrism
答案: horizontal communication
6、判断题：
When culture is contrasted with nature, it can be defined as “ life way of a population” in its broad sense, meaning what characterizes the particular way of life of a population.
A:对
B:错
答案: 错
7、判断题：
Culture is all men’s medium; there is no aspect of human life that is not touched and altered by culture.
A:对
B:错
答案: 对
8、判断题：
The culture shown in an onion consists of two levels; a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.
A:错
B:对
答案: 错
9、判断题：
Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.
A:错
B:对
答案: 对
10、判断题：
In the global village, neighbors communicate free of troubles and difficulties.
A:错
B:对
答案: 错
11、判断题：
With the integration of language into the fabric of culture, confusion and dysfunction would reign and the culture would fail.
A:错
B:对
答案: 错
第二章 单元测试
1、判断题：
A good mastery of grammar of one language can guarantee a successful communication.
A:对
B:错
答案: 错
2、判断题：
Long before writing was developed, we learned to speak first.
A:对
B:错
答案: 对
3、判断题：
There should always be an attachment at the end of a business memo.
A:对
B:错
答案: 错
4、判断题：
A recommendation report is to recommend something to others.
A:对
B:错
答案: 错
5、单选题：
Which is not verbal communication?
A:Discuss an issue in a group
B:Chat with your leaders and colleagues
C:Greeting with a smile
D:Leave a message
答案: Greeting with a smile
6、单选题：
________ refers to anything that distorts the message the source encodes.
A:Context
B:Message
C:Noise
D:Source
答案: Noise
7、单选题：
It is a universal truth that language is ____ by culture and in turn it ______ culture.
A:determined, reflects
B:influenced, reflects
C:displayed, influences
D:shaped, influences
答案: influenced, reflects
8、多选题：
Why should we take notes during a business call?
A:Listen attentively
B:Serves as a record to take follow-up action
C:Reflect on the call
D:Report on the call to someone else
答案: Listen attentively;Serves as a record to take follow-up action;Report on the call to someone else
9、多选题：
How can you identify your audience in preparing a business presentation?
A:Appearance
B:Occupation
C:Age
D:Interest
答案: Occupation;Age;Interest
10、多选题：
Before making a business call, what kind of questions can you reflect?
A
o you need to get information?
Bo you need to report to your boss?
Co you want to sell something, or convince the person of an idea?
Do you need to ask for the person’s help or support?
答案: Do you need to get information?;Do you want to sell something, or convince the person of an idea?;Do you need to ask for the person’s help or support?
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